Planned Services Guidelines

April 1, 2023

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Dear; SERVICE PROVIDER

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Please consider this post as your official notification regarding important changes to the servicing process for CLIENT equipment fleet.

After a thorough review of CLIENT’s equipment, the following procedures are to be implemented immediately: Planned services are defined as 1,000-hour, 2,000-hour services (etc), gearbox, transmissions, hydraulic oil changes, and tune-ups.

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Planned Services Policy 

• Effective immediately, all billable planned services must be quoted and approved by LTM prior to the service being started.

• Once created, submit the quote to LTM Services at costcap@ltmservices.net for review.

• Upon approval, LTM Services will provide an Approval Number (AP#).

• Please make sure the AP# is clearly listed on the final invoice, preferably in the PO field.

Invoice Submission Requirements

• To avoid processing delays or rejections, please include the following when submitting your invoice:

  • Final Invoice

  • Completed Work Order

  • Approved Quote

Important Notes

• Once a quote is approved and the services begin, the repair must be completed at the quoted price.

• Any additional labor or parts required must be included within the original approved quote—no adjustments will be accepted post-approval.

If you have any questions or need clarification, please don’t hesitate to contact us.

Thank you for your cooperation and continued partnership.

Sincerely,